Payment Policy

# 💳 Payment Policy – ZipLance

**Effective Date:** [ Date 22/09/2025]

At **ZipLance**, we ensure secure and convenient payment options for our customers. By placing an order with us, you agree to the following payment terms:

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### 1. Accepted Payment Methods

We currently accept:

* **UPI** (Google Pay, PhonePe, Paytm, etc.)

* **Net Banking**

* **Wallet Payments**

* **Cash on Delivery (COD)** – available within our service area

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### 2. Cash on Delivery (COD)

* COD is available for all orders within our delivery range.

* Customers must pay the full order amount in cash at the time of delivery.

* Refusal to accept COD orders may result in restriction from using this option in future.

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### 3. Online Payments

* Online payments are processed securely through trusted third-party payment gateways.

* ZipLance does **not store or share your banking/card details**.

* In case of failed transactions but money deducted, the refund will be processed by your bank/payment provider within **5–7 business days**.

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### 4. Pricing & Billing

* All prices are listed in **Indian Rupees (₹)** and inclusive of applicable taxes (if any).

* Delivery charges are displayed before checkout.

* Once the order is confirmed, an electronic invoice will be shared via email/WhatsApp.

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### 5. Refunds & Cancellations

* Refunds are only provided as per our **Refund & Return Policy**.

* For prepaid orders, refund will be credited back to your original payment method (UPI/Bank/Card) within **5–7 business days** after approval.

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### 6. Contact Us

For any payment-related issues, please contact:

📧 Email: **[nareshchoudhary7063@gmail.com](mailto:nareshchoudhary7063@gmail.com)**

📞 Phone/WhatsApp: **7022638895**