Terms & Conditions

# 📜 Terms & Conditions – ZipLance

**Effective Date:** [Date - 22/09/2025]

Welcome to **ZipLance**! By using our website **[ https://ziplance.store.shoopy.in ]** and placing an order with us, you agree to the following Terms & Conditions. Please read them carefully.

---

### 1. Use of Website

* By accessing and using this website, you confirm that you are at least 18 years old or have parental guidance to shop.

* You agree to provide accurate and complete information while placing orders.

---

### 2. Products & Pricing

* We try our best to keep product details, prices, and stock availability accurate.

* Prices are subject to change without prior notice.

* In case of an incorrect price listed, we reserve the right to cancel the order and issue a refund.

---

### 3. Orders & Payment

* Orders are confirmed only after successful payment (except for Cash on Delivery).

* For Cash on Delivery (COD), you must pay the full amount upon delivery.

* We use secure third-party payment gateways. ZipLance does not store your card or banking details.

---

### 4. Delivery

* Orders are delivered within our service area during working hours (7 AM – 10 PM).

* Free delivery on orders above ₹299. For orders below ₹299, delivery charge is ₹20.

* Delivery timelines may vary due to unforeseen situations (traffic, weather, holidays).

---

### 5. Returns & Refunds

* Returns are only accepted if the product is **wrong, damaged, or expired**.

* No returns or refunds will be provided for change of mind.

* Full details are available in our **Refund & Return Policy**.

---

### 6. Limitation of Liability

* ZipLance will not be responsible for any loss, damage, or delay caused by circumstances beyond our control (natural disasters, strikes, transport issues, etc.).

* We are not liable for any indirect or accidental damages once the product is delivered in good condition.

---

### 7. Changes to Terms

* We may update these Terms & Conditions anytime without prior notice.

* Continued use of our website means you accept the updated terms.

---

### 8. Contact Us

For any questions or concerns, you can reach us at:

📧 Email: **[nareshchoudhary7063@gmail.com](mailto:nareshchoudhary7063@gmail.com)**

📞 Phone/WhatsApp: **7022638895**